Privacy Policy
Last updated: March 8, 2026
Introduction
ReviseFlow ("we", "us", or "our") operates the reviseflow.io website and the ReviseFlow visual feedback platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect information you provide directly to us, including: your name, email address, and password when you create an account; project and workspace information you configure; feedback content including screenshots, annotations, and comments submitted through our widget; device and browser information automatically captured during feedback submission (viewport size, browser version, operating system, console logs, and network errors); and payment information processed securely through our billing provider.
How We Use Your Information
We use the information we collect to: provide, maintain, and improve our services; process transactions and send related information; send you technical notices, updates, and support messages; respond to your comments, questions, and customer service requests; monitor and analyze trends, usage, and activities; and detect, investigate, and prevent security incidents.
Data Storage and Security
Your data is stored on secure servers and we implement appropriate technical and organizational measures to protect your personal information. Screenshots and uploaded files are stored using industry-standard encrypted cloud storage. We use HTTPS encryption for all data in transit and encrypt sensitive data at rest.
Third-Party Services
We may share your information with third-party service providers that perform services on our behalf, including: cloud hosting and storage providers; payment processing (Lemon Squeezy); email delivery services (Resend); analytics services; and project management integrations (Jira, ClickUp) when configured by you. These providers are contractually obligated to protect your information and may only use it to provide services to us.
Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. For detailed information about the cookies we use, please see our Cookie Policy.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including: the right to access, correct, or delete your personal data; the right to restrict or object to processing; the right to data portability; and the right to withdraw consent. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain it for legitimate business or legal purposes.
Children's Privacy
Our service is not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].